Festool Repairs and Returns:

Download and print the repair order form using the link below.

Power tools requiring replacement or repair are to be returned after calling Festool's service department toll-free at 800-554-8741. To ensure better customer service, we’d like to offer you a repair form which you can use each time you send Festool tools for repair. Please send the form with the tool and as much information as possible. Among other things you can choose an option authorizing Festool to do a repair for up to $125 without quoting on it. This way They don’t have to bother you with phone calls and can service your tool faster.

Festool is responsible for all shipping costs during the first year of the warranty. During the second and third year of the warranty the customer is responsible for shipping the tool to Festool. Festool will pay for return shipping to the customer using UPS Ground Service. All warranty is valid 3 years from the date of purchase on your receipt or invoice.

If you need to return your Festool tool for any reason, you must contact Festool toll-free at 888-337-8600 for a return authorization. No collect shipments will be accepted.